Help & FAQ
Q
Is TownMate free of charge?
Yes. Creating a profile, viewing listings, and communicating with possible roommates is absolutely free.
Q
How do I get a roommate?
Once you've set up your profile, you can view available users and send a message to whoever suits your needs.
Q
Can I change my information later?
Absolutely! You can modify your profile, pictures, or preferences at any time via your dashboard.
Q
How does TownMate provide user safety?
We authenticate users via email and prefer all communication to occur on our secure website prior to divulging any personal information.
Q
Is my information secure on TownMate?
Absolutely. We utilize reputable Firebase services for data storage and authentication, with robust security protocols implemented.